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Inside Sales Representative

Company Profile

Durabuilt Windows & Doors is one of Western Canada’s largest privately held window and door manufacturer. For over 30 years, Durabuilt has been meeting the needs and servicing our consumers, dealers, builders, and commercial clientele. Our manufacturing and Corporate Office is located in Edmonton with retail branches in Calgary, Lethbridge, Saskatoon, Winnipeg, and South Edmonton.

It’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies- it’s also our people!

Job Summary

Durabuilt Windows & Doors is seeking a positive, detailed oriented and driven individual to fill the position of Account Team Representative. Working out of our Edmonton Corporate Office, the successful candidate will be responsible for providing an exceptional customer experience for our home builder, general contractor, and consumer clients. This position reports to the Sales Manager.

Key Responsibilities Include:

  • Prepare detailed and accurate quotations
  • Provide exceptional customer service
  • Effective order placement and management
  • Respond and provide solutions to customer requests and concerns
  • Assist consumers with their product selections
  • Collaborate with other internal departments to fulfill customer needs

Qualifications and Experience Required:

  • Post-Secondary degree or diploma considered an asset – preferably in Business or Marketing
  • Exceptional customer service focus
  • Knowledge of windows and doors is an asset
  • Commercial experience is an asset
  • Retail or hospitality experience is a strong asset
  • Fast learner looking to be mentored and coached into a sales role
  • General knowledge of Microsoft Office programs
  • Ability to read and understand construction blueprints is considered a strong asset

Interested candidates should submit their resume and cover letter explaining their interest in and fit for this role. Only candidates selected for the interview process will be contacted. Candidates will also be subject to a completing a successful background check. We thank all applicants for their interest.

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