here it is.

Customer Service Representative

Company Profile

Durabuilt Windows and Doors is one of Western Canada’s largest privately held window and door manufacturer. For over 30 years, Durabuilt has been meeting the needs and servicing our consumers, dealers, builders, and commercial clientele. Our manufacturing and Corporate Office is located in Edmonton with retail branches in Calgary, Lethbridge, Saskatoon, Winnipeg, and South Edmonton.

It’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies-it’s also our people!

Job Summary

Durabuilt Windows & Doors is seeking a positive, detailed oriented and driven individual to fill the position of Customer Service Representative. Working out of our Calgary Design Gallery location, the successful candidate will be responsible for providing an exceptional customer experience for our home builder, general contractor and consumer clients. Reports to the Branch and Operations Manager.

Key Responsibilities Include:

  • Prepare detailed and accurate quotations
  • Provide exceptional customer service
  • Effective order placement and management
  • Respond and provide solutions to customer requests and concerns
  • Assist consumers with their product selections

Qualifications and Experience Required:

  • Post-Secondary degree or diploma required – preferably in Business
  • Exceptional customer service focus
  • Knowledge of windows and doors is an asset
  • Retail or hospitality experience is a strong asset
  • Fast learner looking to be mentored and coached into a sales role

Employment will be conditional on the successful completion of a background check

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